Rich1988 Terms & Conditions — Malaysia Platform Rules & Policies

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and Rich1988 ("Company", "we", or "platform"), governing your use of the website, services, and all gaming products offered through the Rich1988 platform at rich1988.biz.

Rich1988 is an online gaming platform offering a wide range of entertainment categories, including online slots, sports betting covering the Malaysia Super League and EPL football, BWF World Tour badminton, live casino with real dealers, progressive jackpots, e-sports, lottery, and many more options for adult players in Malaysia.

By accessing or using any part of the Rich1988 platform, you confirm that:

• You have read and fully understood these Terms & Conditions.
• You agree to be bound by all provisions set out in this document.
• You meet all eligibility requirements set out in Section 2.
• You are solely responsible for all activity that occurs within your account.

To be eligible to register and use the Rich1988 platform, you must meet all of the following requirements without exception:

• Minimum Age: You must be at least 18 years old at the time of registration. Rich1988 does not permit individuals under the age of 18 to use this platform in any capacity.
• Nationality / Residency: The Rich1988 platform is intended for players based in Malaysia. You are responsible for ensuring that your use of the platform complies with the laws and regulations applicable in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are under debt management protection are not permitted to register.
• Not Registered on an Exclusion List: You must not be registered under any self-exclusion programme or gambling ban list operated by Malaysian authorities.
• Non-Rich1988 Staff: Rich1988 staff and their immediate family members are not permitted to register or use the platform as gambling members.

Rich1988 reserves the right to request proof of identity and eligibility at any time. Failure to provide the required documentation within the stipulated timeframe may result in account suspension or closure.

Each Rich1988 member is only permitted to hold one (1) active account at any one time. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, or bank details — are strictly prohibited and constitute a serious breach of these terms.

During registration, you agree to:

• Providing accurate, complete, and up-to-date information. You are responsible for keeping your account details current should any changes occur.
• Keeping your account password confidential and not sharing your login credentials with any other party.
• Notify Rich1988 immediately if you suspect any unauthorised access to your account.
• Taking full responsibility for all activity that occurs within your account, including bets placed by others if you have granted them access.

Rich1988 reserves the right to decline any registration application or close an existing account without providing a reason, entirely at our discretion.

Rich1988 supports a range of local Malaysian deposit methods for our members' convenience. All deposits must be made using a payment method registered in the member's own name — deposits via third-party accounts or credit cards are not permitted.

Rich1988 reserves the right to request proof of ownership of a payment method before processing any withdrawal. This is a standard security measure to protect members against fraud and unauthorised use of payment methods.

Any deposit made through a method not listed above, or one that cannot be verified, will be returned to its original source and the account in question may be investigated. All deposits are final and non-reversible once processed.

Rich1988 is committed to processing all valid withdrawals promptly and accurately. The minimum withdrawal amount is RM 50 and withdrawals are typically processed within 5 to 15 minutes for e-wallet transfers, and up to 2 hours for bank account transfers.

Withdrawal conditions that all Rich1988 members must comply with:

• All bonuses received must meet the specified rollover requirements before any withdrawal is permitted.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as the Rich1988 account holder.
• Rich1988 reserves the right to request identity verification documents (KYC) before processing withdrawals that exceed certain limits.
• For jackpot wins or exceptionally large amounts, additional verification may take up to 24 working hours. Our team will keep you informed throughout the process.
• Any attempt to withdraw funds obtained through means that violate these terms will be blocked and investigated.

Rich1988 offers a variety of bonuses and promotions to our members as a token of appreciation for their loyalty. All bonuses and promotions are subject to the specific terms stated alongside each offer, as well as the following general terms that apply to all Rich1988 promotions:

• Rollover Requirements: All bonuses must meet the rollover requirements before any withdrawal is permitted. The rollover conditions for each bonus are clearly stated on the relevant promotions page.
• One Bonus Per Promotion: Each member is entitled to one bonus per promotion run, unless explicitly stated otherwise.
• Bonus Stacking Prohibition: Using multiple accounts to repeatedly claim bonuses is prohibited and will result in the cancellation of all bonuses and closure of the accounts involved.
• Bonus Validity Period: Every bonus has a set validity period. Bonuses that are unused or whose rollover requirements are not met within the validity period will expire automatically.
• Bonus Cancellation Rights: Rich1988 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice, at our sole discretion.
• Hedging Bets: Betting strategies designed to meet rollover requirements with minimal risk — such as wagering on both sides of the same outcome — are prohibited and may result in bonus forfeiture.

All Rich1988 decisions regarding bonus eligibility, rollover fulfilment, and bonus forfeiture are final.

The Rich1988 platform offers a wide range of game categories, including online slots, Live Casino, progressive jackpots, and table games. All games operate under their respective rules as set by the relevant game providers, which are displayed within each game's interface.

General principles that apply to all games on Rich1988:

• Game Fairness: All slot and casino games use a Random Number Generator (RNG) system that has been independently verified by internationally recognised certification bodies. Every game outcome is random and free from manipulation.
• RTP Value: The Return-to-Player (RTP) value for each game is stated in that game's information section. RTP represents a long-term statistical average and is not a guarantee of winnings for any individual session.
• Final Decisions: All game outcomes recorded in the Rich1988 system are final. In the event of a discrepancy between what is displayed on your screen and our server records, our server records shall be the authoritative reference.
• Technical Disruptions: In the event of a technical disruption during an active game, Rich1988 will settle the relevant bet based on the state of the match or game at the moment the disruption occurred, as determined by objective technical assessment.
• Betting Limit: Every game and market has its own minimum and maximum betting limits. These limits are displayed within the game interface and are subject to change from time to time.

Rich1988 offers a sports betting platform covering Malaysia Super League and EPL football, La Liga, UEFA Champions League, BWF World Tour and Thomas Cup & Uber Cup badminton, NBA basketball, ATP/WTA tennis, Mobile Legends MPL e-sports, and much more. Sports betting on Rich1988 is subject to the following additional rules:

• Result Confirmation: Sports betting outcomes are determined based on official results announced by the relevant sports governing body — for example, FIFA for football and BWF for badminton. Rich1988 will await official confirmation before settling any bet.
• Postponed Matches: If a match is postponed and resumes within 24 hours with the same score, all bets remain valid. If the match is cancelled entirely, all pre-match bets will be refunded to the member's account.
• In-Play Betting: In-play bets confirmed by the system are final. Any delay in real-time data transmission that may affect in-play odds does not constitute grounds for bet cancellation.
• Interrupted Match: For football matches suspended before the 90th minute, the rules of the relevant league or organiser will serve as the guide for bet settlement. Rich1988 reserves the right to exercise our discretion in unusual circumstances.
• Sports Betting Limit: Rich1988 reserves the right to reduce betting limits or decline bets for specific accounts at our discretion, particularly for accounts displaying unusual betting patterns.

Use of the Rich1988 platform is subject to strict conduct guidelines. The following activities are strictly prohibited and may result in immediate action being taken against the account in question:

• Registering more than one account to claim bonuses or circumvent limits.
• Using automation software, bots, scripts, or any other technology to play or place bets automatically.
• Any attempt to hack, breach, or interfere with the operation of the Rich1988 platform.
• Manipulating or exploiting any technical bugs or vulnerabilities within the gaming system.
• Colluding with other members or Rich1988 staff to gain an unfair advantage.
• Money laundering or using the Rich1988 platform for any unlawful financial activity.
• Providing false information during registration or the KYC process.
• Using another person's account, including a family member's, without their explicit consent.

Rich1988 uses advanced monitoring technology to detect unusual or suspicious activity. Any account suspected of violating any of the rules above may be suspended immediately while an investigation is conducted. All winnings obtained through means that breach these terms will be forfeited.

A Rich1988 account may be closed or suspended under the following circumstances:

• Upon Member Request: You may close your account at any time by contacting the Rich1988 support team. Any remaining balance in your account will be returned to you once the verification process is complete.
• Terms Violation: Rich1988 reserves the right to close or suspend the account of any member found to be in violation of any part of these terms and conditions, without prior notice.
• Inactive Accounts: Accounts showing no login activity for 12 consecutive months will be considered inactive. Rich1988 will notify members before taking any action on inactive accounts.
• KYC Verification Failed: Failure to provide the requested identity verification documents within the specified timeframe may result in account suspension.

When an account is closed due to a terms violation, Rich1988 reserves the right to hold the account balance while the investigation is completed. Any winnings obtained through activity that breaches these terms will not be paid out.

Rich1988 takes our social responsibility very seriously. We believe online gaming should remain an enjoyable form of entertainment that stays within each individual's financial means. The Rich1988 platform provides a range of tools to help members play wisely and responsibly.

Responsible gaming tools available to all Rich1988 members:

• Personal Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings. Limit reductions take effect immediately, while increases require a 24-hour waiting period.
• Loss Limit: Set a maximum loss limit for a defined period. Once the limit is reached, the system will automatically suspend your gameplay for the duration specified.
• Self-Exclusion Break: Request a temporary break from gaming for 24 hours, 7 days, 30 days, or any other duration that suits your needs.
• Self-Exclusion: For a more permanent exclusion, you may apply to self-exclude for a minimum of 6 months. During this period, your account will be inaccessible and no marketing communications will be sent to you.
• Check Game History: Access your full game, deposit, and withdrawal history at any time from your account dashboard.

If you or someone you know needs help with a gambling problem, please contact us or visit the Responsible Gaming us for information on support resources available in Malaysia.

Rich1988 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our discretion. Any changes will take effect immediately upon publication on rich1988.biz.

We will make every effort to notify members of significant changes via in-account notices or registered email. However, it remains your responsibility to review our Terms & Conditions page periodically to ensure you are always aware of the latest version.

Continued use of the Rich1988 platform after any amendment to the Terms & Conditions has been published will be considered full acceptance of the revised terms.

Contact us through the following channels for any enquiries related to these Terms & Conditions:

• Email: support@rich1988.biz
• Live Chat: Available 24/7 on the Rich1988 website
• WhatsApp: Contact us via the link on our support page

This Terms & Conditions document is governed by the laws of Malaysia. Any dispute relating to the interpretation or enforcement of these terms must first be addressed through Rich1988's internal dispute resolution process before any legal action is taken.